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Stay up to date with all the available Virgin Casino payment options

21 June 2018
par Alina Balas

When you become a Virgin Casino member one of the first things you need to know is how can you make deposits and action withdrawals from your member’s account. To do this, we have compiled a complete list of Virgin Casino payment methods for you. Carry on reading to know how you can do any kind of payment on the site and what condition there are for Virgin Casino deposits and Virgin Casino withdrawals.

Step by step guide to understanding Virgin Casino payment methods

To start enjoying the games, you will most certainly be invited to place a deposit. Once you have money in your account, provided that you have met all the terms and conditions set by the sportsbook, you can then withdraw those funds in your bank account.

How to make a Virgin Casino deposit

While the minimum amount you should place depends on the game you play and offer you choose, here are the main steps to make a deposit on Virgin Casino.

In order to fund your Virgin Casino account follow these steps:

  1. Enter the Virgin Casino website and log in to your account
  2. In your account, select DEPOSIT FUNDS
  3. Choose the payment option you want from the listed Virgin Casino payment methods.

By making your very first deposit after signing-up as a Virgin Casino member, you can also be entitled to claim a welcome bonus on your player account. Terms and conditions apply. 

How to make a withdrawal on Virgin Casino

For a Virgin Casino withdrawal action, there’s not much you need to do. The process is fairly simple. Follow these next steps:

  1. Enter the Virgin Casino website
  2. Log in to your account by clicking on the MENU button (top left corner)
  3. Select WITHDRAW.

We advise players to keep into account that they have to meet certain requirements before making a withdrawal. Some of these conditions include:

  • Having their email address with which they registered verified
  • Having enough funds in the Virgin Casino member’s account (these cannot be bonus funds)
  • Not have any pending bonus wagering requirements
  • Not have any pending requests related to identity documents.

Virgin Casino payment methods

It is important for players to know that all the deposits, the ones listed and any new providers that may become available among the Virgin Casino payment options, are subject to minimum and maximum limits. This depends on the type of transaction you perform and the method you choose.

Deposit and withdraw

Below you will find the latest information on the Virgin Casino deposit methods.

Payment methodMinimum depositMaximum depositPayment feeProcessing time
Instant e-Checks, NetellerN/AN/AN/AImmediate
Visa debit, credit cards, MasterCardN/AN/AN/AImmediate
Online Bank TransferN/AUp to $1,500 daily; $3,500 weeklyN/ASeveral days
PayNearMeN/AUp to $500 daily; Up to $10,000 in any monthN/A15-20 minutes

Before actioning a Virgin Casino withdrawal, check the table below for options and maximum withdrawal:

Withdrawal methodWithdrawal methodMaximum withdrawalPayment feeProcessing time
ACH Bank Transfer (including Instant e-check, online bank transfer, Visa or Mastercard, or PayNearMe)N/A$5,000 (there is no limit on the number of transactions that players can request)N/A3 to 5 working days
Check$20N/AN/A7 to 10 working days
Skrill/NetellerN/AN/AN/A24-48 hour

FAQs: Questions concerning payment

We have selected for you the most common questions asked by players looking to sign up with Virgin Casino. In case your query isn’t on the list, we recommend you to visit the operator’s website. You will find there a detailed FAQ section.

  • Are payments secure at this online casino?

All the Virgin Casino payment methods are secure and safe to use to either make a deposit or make a fund withdrawal.

  • Which currencies are available on the site?

There are multiple currencies available on Virgin Casino, however, players from the US can only use American dollars for playing.

  • How can I set a deposit limit?

Customers of Virgin Casino can set a deposit limit daily, weekly or monthly. The deposit limit can be anything between $10 up to $5,000. This runs indefinitely unless players make changes or remove it. In order to set a deposit limit, you have to follow these steps:

  1. Log in to your member’s account
  2. Select ACCOUNT LIMITS
  3. Select DEPOSIT LIMITS
  4. Choose the desired limit amount and timeframe

Then, confirm your selection to set your desired deposit limit. 

  • What is the customer verification process?

As any other licensed operator of games involving real money, Virgin Casino has to make sure that you have provided them with correct details. To do this, they will let players know about any documents they may need from them via on-site messages or emails.

Among the documents that the operator can ask of you include:

  • Proof of identification (such as driver’s license, passport, military identification or any other Government issued Photo ID)
  • Proof of address which needs to be less than three months old (such as utility bills, bank statements or credit card statements)
  • Proof of credit or debit card ownership (such as the front and back of credit/debit card used to deposit)
  • Proof of bank account (bank statements).

Other documents may also be included.

  • I haven’t received my withdrawal yet, what should I do?

The operator will notify you via email as soon as the money you requested to be withdrawn from your account has been sent out. If there’s any issue, please contact the customer support team.

  • Can I cancel a withdrawal?

Yes. You can cancel a recent withdrawal request by:

  1. Logging into your account
  2. Going to History => Transaction History
  3. Check the last 24 hours transaction actions
  4. If the withdrawal can still be canceled, there will be a red cross symbol next to the request.

Virgin Casino Customer Service Evaluation

Players looking to find out more about the Virgin Casino payment methods, have an inquiry or experience a certain issue of any sort, should get in touch with the operator’s customer service team.

Customer support

Here are the currently available methods of contact:

  • Email – fill in the email form on the sportsbook’s site
  • Live chat – service available via the website
  • Telephone – (844) 737-7616 (toll free).

The customer team at Virgin Casino is fairly good, with a live chat support available between Monday and Sunday, 24/7, which makes for a great option in case of account emergencies.

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