Virgin Casino review 2018: find out more about the operator
This Virgin Casino review is meant to help you know more about the general offering of Virgin Casino and offer you details on their welcome bonus, live casino, games, mobile app compatibility, talk about other regular offers and the operator’s customer service team.
|Virgin Casino review||Our rating|
Welcome Bonus: 4/5
Virgin Casino offers a welcome bonus worth of up to up to $100 cash back for all new players signing up with the operator.
The best thing about this welcome bonus is that these winnings are not bonus money, but real cash back. There are certain terms and conditions that members need to meet in order to claim the bonus. Among the most important ones to mention in this Virgin Casino NJ review are:
- Players must sign up with Virgin Casino and be first-time customers
- Make a deposit of at least $10 and place a wager
- If the bet is a lost one, the operator will cover your net losses up to $100 based on the value of your deposit.
The offer is valid for the first seven days after placing your first deposit and wager. There are other conditions that players need to meet, and we recommend checking the operator’s website for the complete list of rules.
By signing up with this casino operator, members can also benefit from other welcome bonus available for different sections such as bingo, sports and betting. Check the website for details.
Casino games: 5/5
At this online casino, members will have the chance to play nearly 80 games with a good variety for slots, but limited selection of themed slots that have multiple pay lines.
The most popular titles you will find here are:
- Atlantic City Blackjack
- Blackjack Single Deck
- High Stakes Single Zero Roulette
- Fortune Teller Keno
- Vegas Downtown Blackjack
- Deal or No Deal Slot.
You can also play bingo, video poker and certain table games – such as blackjack and roulette.
The game portfolio at Virgin Casino isn’t as big as the one you will find at several other large online operators. We have to mention in this Virgin Casino review that there is no tournament or live dealer games available on offer at the moment.
Mobile app: 4/5
The Virgin Casino mobile app is compatible with iOS and Android devices altogether. The iOS version is of 39.8 MB in size, free to use and compatible with a wide range of iOS 8.0+ platforms at the time of writing. To download the iOS version, players should access the App Store.
The New Jersey casino also supports most Android smartphones and tablets with an operating system 2.3 or later. To get the Android app, users ought to go to the casino’s website on their mobile device where they’ll be prompted with the DOWNLOAD button. The Virgin Casino mobile app is only available for download from the website for now.
As part of the Virgin Casino review, we want to talk about the main features included in the app. For example:
- Quick and secure access to your member’s account
- Opportunity to enjoy the welcome bonus plus other regular promotions
- The chance to win the $10,000 jackpot on any bet and game
- Demo mode options
- Jackpots and exclusive prizes
- 24/7 customer service team at your disposal.
Other promos: 4/5
Luckily enough for new and existing players of this casino, the operator usually provides a good range of offers on site. These are also available on mobile.
Below you will find a selection of the current Virgin Casino promos on offer:
- Refer a Friend bonus – get $50 Bonus Money at every friend referral. They will also get a free $10 bonus when placing a deposit of minimum $10 and making a wager.
- Daily Free Games – the more days you play, the more money you can win by playing Tiki’s Catch of the Day to win free spins or Search for the Phoenix
- Community Jackpot – win up to $10,000; other levels include Gold for $5,000, Silver for $1,000 and Red for $500.
Customer service: 5/5
The customer service team at Virgin Casino really excels. The agents are ready to help out and always have a friendly attitude which can calm you down if you are experiencing some big account issues.
Check out the table below for the list of available methods of contacting Virgin Casino customer services.
|Contact method||Live chat||Telephone|
|Access details||Accessible via the Virgin Casino website||(844) 737-7616 (toll-free)||Fill in and submit the form available on the website|
|Availability times||Monday – Sunday: 24 hours a day||Monday – Sunday: 24 hours a day||Monday – Sunday: 24 hours a day|
Check out the list below for payment options available at Virgin Casino:
|Payment method||Minimum deposit||Transaction fee||Processing time|
|ACH Bank Transfer (including Instant e-check, online bank transfer, Visa or Mastercard, or PayNearMe)||N/A||N/A||Instant|
|Skrill/Neteller||N/A||N/A||Instant for depositing; 24-48 hour for withdrawals|
|Check||N/A||N/A||7 to 10 working days|
|PayNearMe||N/A||N/A||20 minutes maximum|
While it would be good to have other payment methods added to the list, the operator covers the main ones already. All the above-mentioned ones are fast and secure options to choose from and use when making a deposit or withdrawing funds from the Virgin Casino member’s account.
Overall rating: 3/5
All in all, this Virgin Casino review shows that the operator isn’t the best operator in town, but it is definitely one to try out if you’re new or fairly new to gaming. While the welcome bonus of up to $100 cash back is a big incentive, the lack of live casino games is a real drawback if you are looking for an operator that offers the chance to play with real dealers.
In the table below, you will find a quick recap of the pros and cons discussed in the Virgin Casino review.
|What we like||What we don’t like|
|Generous welcome bonus||No live casino feature|
|Mobile app compatible with iOS and Android||Very few casino games compared to its competitors|
|A wide range of regular promotions|